Returns Policy

We use a third party supplier to manage our GC Shop orders. Our supplier ensures the quality of every piece however if you're unhappy with the product you receive, please follow these instructions to return/receive a new product:

Email us at hello@girlcodethepodcast.com with;

• The date of your purchase
• Your order number
• What you would like to return
• Why you want to return it
• A photo highlighting the fault/damage

Once we have received this email we will organise a replacement/refund for you if the order meets the below conditions. You may have to return the product back to us.

What Can Be Returned

Only items that are faulty, damaged or have a faulty print may be returned. Once an order has been placed using our online system, it's immediately added to our suppliers production queue, and we can't edit or cancel it once it' been placed. Faulty/ damaged returns are accepted after 14 days of your order being received. We do not accept items that have noticeable wear or makeup stains. 

We do not refund or exchange for change of mind,  supplier stock delays or if the customer chooses the wrong garment size. 

Clients must ensure that the, quantity and shipping address are correct before payment is made. We do not accept returns for errors made by any of our couriers when we have dispatched to the correct address by the due date.

Delivery Timeframes

Due to the the nature of custom printing, our suppliers processing, production and postage timeframes can vary, though they do their best to ensure the quickest turnaround on each order. In the unlikely event that there is an error due to the couriers that are used (Australia Post, Startrack, Toll Priority and Fastway) we cannot take responsibility, however may offer a partial refund on the order. If you order with express shipping and your location is rural, international or not covered by the Australia Post National Express Post Network, then we cannot take responsibility for shipping timeframes.

Washing Instructions

• Cold water
• Gentle cycle
• Wash inside-out
• Do not tumble dry
• Dry in shade

Garments will not shrink if the correct washing guidelines on the t-shirt labels are followed; if you believe the garment was washed correctly please send us an email following our return instructions.